To our valued families,
As the ongoing COVID pandemic continues to impact all Australians, we are following all Government guidelines and have the highest level of protocols in place to ensure we maintain a COVID Safe environment.
Like many businesses, we are impacted at short notice when staff are directed to undertake COVID testing when deemed to be a close contact. As the COVID case numbers continue to rise, this means that the number of people requiring testing also rises.
We are doing everything possible to ensure there is no impact on any funeral or memorial service in our care, however we ask for your understanding if our teams have to make adjustments at short notice - we have people undertaking testing, and therefore park grounds teams and administration staff numbers are reduced. We are working to adjust scheduling and reduce the impact on the Memorial Garden grounds and funeral services.
Our teams are doing their best to provide you and your family with the highest level of care in what are very challenging circumstances. We thank you for patience and understanding at this time.
Rookwood Memorial Gardens Team
Rookwood Memorial Gardens is committed to providing the best possible quality of service to our client families and to the safety of our team and all in our community. As a condition of entry to this venue you acknowledge that:
Rookwood Memorial Gardens reserves the right to refuse permission to enter the premises in the event of non-compliance with the above.